Privacy Policy

Privacy Policy

Your privacy is important to us. It is Unwind Knit Studio’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://unwindknitstudio.com/, and other sites we own and operate.

This policy is effective as of October 22, 2025 and was last updated on October 22, 2025.

SMS / Mobile Communications

If you provide us with your mobile phone number, you consent that we may use it to send text (SMS) messages for the following purposes:

  • Event information about classes, workshops, or other happenings at Unwind Knit Studio
  • Order confirmations and updates regarding your purchases
  • Important notifications related to your account, services, or events you’ve registered for

Message frequency will vary based on your activity. Message and data rates may apply depending on your carrier.

You may opt out of SMS communications at any time by replying “STOP” to any message we send or by contacting us directly at unwindknitstudio@gmail.com. After opting out, we may still send transactional messages (e.g., active order updates or event reminders) if necessary.

By providing your mobile number, you confirm that:

  • You are the owner or authorized user of the number provided.
  • You consent to receiving messages that may be sent using automated technology.
  • You understand that message and data rates may apply.

We reserve the right to suspend or terminate SMS communications at any time in compliance with applicable law.

Collection and Use of Information

We may collect, hold, use, and disclose information for the following purposes:

  • to enable you to customize or personalize your experience of our website;
  • to contact and communicate with you;
  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have;
  • to send mobile text messages (SMS) for events, order confirmations, and important notifications as described in this policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

You also have the right to stop receiving SMS communications at any time by replying “STOP” to a message or contacting us directly (see “SMS / Mobile Communications” section above).

Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

Unwind Knit Studio
Effective Date: October 22, 2025